I’m pretty sure I’ve been eyeing the custom books from lostmy.name since before Avery was born. I’m not sure why I hesitated, but we finally took the plunge this past Christmas. Our whole family loves this custom book, The Little Girl Who Lost Her Name, that journeys through the letters that make up her name; the little girl character even looks like Avery! But what I really want to share with you is our amazing experience with their customer service team when our book arrived damaged inside a badly mangled box just days before Christmas.
When I reached out to their team via email, they graciously offered an upgraded rush order book. And because they knew it couldn’t arrive in time, they offered their adorable solution of a printable letter explaining that something special is on the way! I am so very thrilled with the above and beyond manner in which they resolved the issue. I felt it only right to share the positive experience along with my strong recommendation of the company and their product.
If you’re longing for your own version of The Little Girl Who Lost Her Name or another custom lostmy.name book of your own, click here to get 15% off!
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